Six local showrooms
Visit your nearest 1st Step Mobility showroom
Try mobility scooters and powerchairs, sit in riser recliners and talk to us about stairlifts. Every branch has a friendly local team and can arrange a free home visit.
- Romford, Essex (head office)
- Bow, East London
- Waltham Cross, Hertfordshire
- Welling, South London
- Ramsgate, Kent
- North Cheam, Surrey

Our branches
Choose a branch
Open Monday to Friday, 9am to 5pm. Romford and Ramsgate are also open on Saturday mornings.
Romford showroom
54–56 Victoria Road, Romford, Essex RM1 2JH01708 746644Mon–Fri 9am–5pm · Sat 9:30am–1:30pmBranch details and map →East London showroom
571–573 Roman Road, Bow, London E3 5EL020 8551 7260Mon–Fri 9am–5pmBranch details and map →Hertfordshire showroom
Unit 2 Albany House, 162–164 High Street, Waltham Cross EN8 7DF01992 621390Mon–Fri 9am–5pmBranch details and map →South London showroom
118–120 Welling High Street, Welling DA16 1TL020 8304 1992Mon–Fri 9am–5pmBranch details and map →Kent showroom
338 Margate Road, Ramsgate, Kent CT12 6SQ01843 595403Mon–Fri 9am–5pm · Sat 9:30am–1:30pmBranch details and map →Surrey showroom
485 London Road, North Cheam, Surrey SM3 8JW020 3336 3632Mon–Fri 9am–5pmBranch details and map →In every showroom
What you can do in store
Mobility scooters to try
Sit on and test drive boot, pavement and road scooters with our team beside you.
Motability help
Check your eligibility, compare models and order your scooter or powerchair, all in one visit.
Stairlift advice
Talk to us about straight, curved, reconditioned and rental stairlifts, and book a free home survey.
Riser recliner chairs
Try rise and recline chairs for comfort and height before you buy.
Daily living aids
Wheelchairs, rollators, walking aids, bathroom aids and more, ready to take home.
Servicing and repairs
Our engineers service and repair scooters, powerchairs and stairlifts.
Inside our showrooms
Take a look inside



Questions
Showroom questions
Can’t see your question? Our friendly team is happy to help.
Monday to Friday 9am–5pm
Do I need an appointment to visit a showroom?
No, just pop in during opening hours. If you want to try a particular model, call the branch first and we’ll make sure it’s ready.
Which branches are open on Saturdays?
Our Romford and Ramsgate branches are open on Saturday mornings from 9:30am to 1:30pm. All branches are open Monday to Friday, 9am to 5pm.
Can you visit me at home?
Yes. We offer free home stairlift surveys and free home demonstrations of scooters and powerchairs across all the areas we cover.
Which areas do you cover?
We cover Essex, London, Hertfordshire, Kent and Surrey from our six branches.
Can’t get to a showroom?
We’ll come to you. Book a free home stairlift survey or scooter demonstration and we’ll call you back to arrange a time.
Monday to Friday 9am–5pm · Saturday 9:30am–1:30pm






